Are your labels durable / waterproof?
Yes, our labels are made with the highest quality materials possible so that they can withstand the many challenges of children's environments. Our labels are made with a special backing that will stick to almost any flat surface. All of our multi-purpose labels are dishwasher and microwave safe, while our clothing labels are washer, dryer and bleach safe. Please refer to individual product pages for detailed information on the benefits of each label type.
How many text characters can fit on a label?
Most of our labels have a maximum of 20 characters but sometimes we do have room to squeeze in a little more! If the online system doesn't let you complete the wording that you would like, please use the "Special Instructions / Comments" field upon check-out and enter the information exactly as you would like it to appear on the labels.
If you require a specialty logo please email us at info@lovablelabels.ca for more information.
I need labels for ALL of my kids, what is the best value for my money?
If you need a variety of multi-purpose labels check out our Value Packs & Special Offers tab for great savings. We have different packages throughout the year to suit your needs, such as our Ultimate Camp Packs, and Back to School Packs!
Have 2 kids? We now also offer Split Packs! 1 Large Value Pack, 1 Design, 2 Names! Perfect for siblings!
TIP: Have your family name printed on the labels and use them for the whole family!
Do you have any ongoing discounts available?
Save everyday with our “Combo” discount! Purchase any 3 label or bag tag products from the list below with any 3 Names and save $4.95! This discount will be applied automatically upon check-out.
Applicable Products: Sticker, Slimline, Fun Stickies, Shoe Labels, Iron-On, Press n' Stick Clothing DOTS™, Square Labels, Bag-Tags and Mini Metal Bag-Tags.
Press n' Stick Clothing DOTS™ vs. Iron-on Labels - What's the Difference?
We offer 2 different kinds of laundry-safe clothing labels: Iron-on Labels and Press n' Stick Clothing DOTS™. If most of your garments have a care tag (the tag with the washing instructions) then you will appreciate how easy the Press n' Stick Clothing DOTS™ are to use. They peel and stick directly to the garment's care tag - No ironing or sewing! The package comes with a variety of 3 sizes (small, medium and large) to suit and accommodate all types of garment tag sizes. The larger DOTS are great for jackets and larger items! They are washer, dryer and even bleach safe! These have been one of our best sellers to date!
For clothing items that do not have care tags (e.g. socks, tag-less shirts, etc.) we recommend our Iron-On Labels, which are designed to adhere directly onto the fabric of the garment. Please note: Iron-On Labels can only be used on fabric that can normally be ironed (e.g. Cotton, Linen, etc.).
Can Iron-on Labels or Press n' Stick Clothing DOTS be removed?
As our Iron-on labels are specifically designed to be durable and withstand harsh environments, and because every fabric is different, we cannot guarantee that you will be able to remove our Iron-on labels once they have been applied to your garment. If you will be reselling, donating, or "handing-down" your children's clothing in the future, your best choice would be the Press n' Stick Clothing DOTS™, which easily apply to the care tag of the garment. When you are ready to remove the label, simply cut off the care tag!
How large are your wristbands?
Both our Vital ID and Medical Wristbands are 10 inches in length and have a one inch width at the widest point (where the information card is inserted). The Wristbands will fit a wrist up to 6 inches in circumference and are adjustable as they use Velcro!
We also have a different product called KID Bands, which are single-use disposable wristbands which are adjustable, water resistant, and tear proof. Great for a family vacation or a field trip!
Do you make labels for adults?
Our labels have many uses and can be used for everyone! With a variety of designs to choose from, adults can personalize their labels with colors such as Classic Black, Radical Red, Nautical Blue, Lollipop and much more. Our Slimline labels and Press n' Stick Clothing DOTS™ are most popular - don't forget that you can choose any wording, not just your name (e.g. Business Name, Blog Title, email address, etc.).
We also have Household Labels that can help adults organize their personal belongings. Some of our customer favorites are Wire Tags, Crafty Mom Labels and the Ultimate Classroom Bundle. We also have Stationery products such as Return Address Labels and Date It! Labels which are great for everyone.
Do you offer a green fundraising program?
Through our Online Fundraiser program, we offer an eco-friendly option to suit your school or group. Our Programs Coordinator will send you electronic materials to promote your fundraiser rather than using printed flyers. For more information about our Fundraiser Programs, please click HERE.
How do I order labels?
You can order online, by fax or mail. Please see “Order Info” to download an order form if you do not wish to order on-line.
When would I receive my order?
We strive to ship out our orders the next business day after your order is placed. Occasionally some orders may take longer due to the type of product ordered. An email will be sent to you once your order has shipped. If you selected an Express or Priority service during checkout, a tracking number will be emailed to you along with the shipping company's website so that you can track your order online. Click here for our current shipping chart and order information: “Order Info”
Where do I enter my Coupon Code/Gift Certificate?
To redeem your coupon code/gift certificate, please enter the promo code during the checkout stage of your order. After you have added the products to your cart, and you have filled out your address information you will hit 'continue' to be taken to the Purchase Summary page. On this page it will list every item that is in your cart and your total price. You will see a blank white box where it asks you to enter your code. Enter your code and hit the purple "update" button. The page will update and then it will show the discount and your new total. You can then click "continue" to make your payment.
Please keep in mind that if the value of your coupon or gift certificate is larger than the total of your order, it will show a negative balance, and the payment may not process correctly. Our coupons and gift certificates are valid for one transaction only, and if you do not use the full amount, it cannot be used again at a later time. Should you have any questions or problems using your promo code, please call our Head Office toll-free at 1-866-327-5683.
What payment methods can I use for my order?
We accept MasterCard, American Express, Visa, Discover, PayPal, and Cheque. *We are unable to accept payment via Debit Cards (ex: Visa Debit Card) at this time.
Cheques can be mailed to: 2140 Winston Park Drive Suite 206, Oakville, Ontario, Canada L6H 5V5. Once we receive your cheque we require up to 5 days for the payment to clear before your order can be manufactured. You will receive a confirmation email once your order has been shipped.
Why does my credit card provider charge me a fee when I purchase items from another country?
Some credit card providers in the United States apply a nominal transaction fee to international purchases. While this charge is unrelated to Lovable Labels, it often appears on credit card statements as: International Transaction Fee – Lovable Labels. The transaction fee is not a charge from Lovable Labels – it is a charge directly from your credit card provider. If you have questions about the fee, please contact your provider directly.
What is a CVN - Credit Card Verification Number?
The CVN is a security code that is visible, in print, on either the front or the back of all major credit cards. For Visa, MasterCard, and Discover cards, the card code is a separate 3 digit number located on the back of your card on or above your signature line (The panel will contain either your entire card number followed by the three-digit code OR the last four digits of your card number followed by the three-digit code). For an American Express card, it is a separate 4 digit number on the FRONT of the card, above the end of your card number.
The purpose of this code is to help validate that a genuine card is being used during a transaction, especially in situations like mail orders, telephone orders or internet orders where the physical card is not present. The CVN is uniquely associated with the plastic card that is issued to the Cardholder and is never printed on a receipt or cardholder statement, nor may it be stored in a merchants' computer system.
I'm having difficulty adding my items to the shopping cart! What should I do?
Our website uses cookies to store the products you have added to your order until you have completed the checkout stage of the order. If you have cookies disabled, then you will not be able to add items to your shopping cart. To rectify this problem, when using Internet Explorer, do the following: *Along the top menu, select Tools / Internet Options * Then select privacy and move the slider to Medium High setting * Select Apply. To rectify the problem using Netscape, do the following: * Along the top menu, select Edit / Preferences * Then select Privacy and Security / Cookies and select Enable Cookies and then OK.
I'm having difficulty placing my order online. What should I do?
We have tried to make our ordering process as easy as possible. If you ever experience any difficulties placing your order, please contact webmaster@lovablelabels.ca and we will help you place your order. If you are a customer from the United States your credit card may be blocked against International transaction and you may need to call the 1-800 on the back of your credit card.
You can also call our customer service team toll-free at 1-866-327-5683 and we will be able to take your order over the phone. We are in the office from 9:00 - 5:00 EST.
Is my personal information protected?
We are committed to your privacy. Lovable Labels Inc. will never share any of your personal information with anyone. We send our customer newsletter by email to customers who request to be added to our mailing list. You can remove yourself from the mailing list at any time. You may also be contacted by us if we have a question regarding an order that you have placed. If you have any questions or concerns, please contact us at info@lovablelabels.ca.
Refund Policy:
Lovable Labels Inc. is committed to customer satisfaction. If we have made a mistake on your order, we will reprint it and ship the replacements to you at no charge. If you are unhappy with your products for any reason, simply send them back within 15 days and we will happily give you a full exchange or refund. We will refund the order amount minus the shipping fee charged on your order. Cancelled/Refunded orders are also subject to a service fee.
Do you have a question that has not been answered? Please email us at customerservice@lovablelabels.ca and we will get back to you within 24 hours.